Leadership is a process of influencing others to willingly work towards a shared purpose. Part of that job is communicating what that purpose is. Too many leaders go about this the wrong way. Consider Fernando. A senior finance director for a large multinational based in Mexico City, Fernando has always been in leadership roles for more … Read more
Becky had a simple job to do. Becky, a senior leader at her company, was to meet Will, a much more junior employee. Becky and Will had never met before. Becky’s job? Engage Will in a thirty-minute conversation. But this was no ordinary chat. Becky was in the middle of a two-day leadership … Read more
Do you care what people think about you? Of course you do.We live in an age of easy access to information. This access gives your customers a multitude of choices as to where to get their needs met.What separates you from your competitor?It’s not the quality or cost of your product or service. It’s the … Read more
There’s a small part of your brain called the RAS: Reticular Activating System. The RAS is the gateway for nearly all sensory input entering the brain. The RAS works like a bouncer outside a nightclub. It decides what information to let in, what to keep out, and which information should be treated like a “VIP”. Excepting … Read more
This week’s article was published by the American Management Association. You can read the full article at this link. Please share it with your network.Thanks,Alain
If it were you, which would you most prefer? No choice Someone else’s choice for me My choice The answer is obvious: In general, we prefer to make our own choices.There’s a freedom that comes from making our own choices. This is the heart of empowerment:the ability to be directly involved in our work. This … Read more
Jane has been recently promoted to Senior Manager at a technology firm. When I met Jane, she told me her most pressing problem: I have some really smart people on my team. While that seems great, they’re really challenging to lead. What should I do? Leading highly intelligent people is a double-edged sword. The (obvious) … Read more
This post was published this past week by the American Management Association. You can click on the link below to read it. Thanks! https://playbook.amanet.org/training-articles-leadership-nice-manager/
Not long ago, toothpaste had an identity problem. If you remember, all tubes looked like this: They took up a lot of prime shelf space in the medicine cabinet. They’d only lay flat, unless you put it in a cup. Getting the last of the paste out of the tube was hard work. (Let’s not … Read more
This past Tuesday, I was on a conference call with Mindy, an HR Director for a financial services company. I asked her what her company’s biggest leadership issues are. Mindy said, “Our leaders don’t hold their people accountable.”Mindy’s company is not alone. Accountability is an issue for many organizations.According to a survey conducted by AMA Enterprise, … Read more
