Communication

How To Avoid Missed Understanding With These Three Simple Keys

The Miss Florence Diner, in Florence, Massachusetts is an American landmark. Literally. It’s been open since 1941, and is listed on the National Register of Historic Places. My family’s been going to Miss Flo’s for years.  We have a family ritual where we go there for breakfast on Election Day, MLK Day, President’s Day and … Read more

This One Leadership Skill Will Send Your Credibility Soaring

My twelve year old son, Alexander, just got braces on his teeth. In case you don’t remember or never had them, braces hurt the first few days. A lot. Alexander is a trooper, and knew that the pain in his mouth would eventually subside.But that first afternoon, he was extremely uncomfortable. Later that evening, around … Read more

Can This Chess Skill Improve Your Leadership?

    Chess is not the easiest game to play. Chess also isn’t the easiest game to teach someone else how to play. I’ve spent the past two weeks trying to teach the fundamentals of chess to my nine year old daughter, Miranda. What’s particularly challenging is explaining the idea of long term thinking. Miranda … Read more

The Surprising Skill Successful Coaches Share

On Saturday, I got to be a guinea pig in an experiment on leadership, coaching, and motivation.I didn’t plan for this.  It just worked out that way.The laboratory? My local CrossFit gym. The experiment? A group workout, where were matched up to work in teams of two.  Saturday’s workout was a 5000 meter row on … Read more

Why Do Leaders Lack Empathy?

Last Wednesday was a sunny, crisp, beautiful Fall New England morning. That’s when it all went terribly wrong.It was already 8:10 am, and I was hurrying to get Miranda, my nine-year old daughter to school on time.Her school’s about a mile from home, and thus far this school year, we’ve been riding our bicycles to … Read more

6 Threats Keeping You From Innovating

    Innovation: Creating value by doing something better by doing it a new or different way. That “something better” could be many things: A new product A refined process An improved way to collaborate Innovation doesn’t have to mean a radical change -incremental tweaks are innovative, too.  Given this broad definition of innovation, everyone can … Read more

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