Performance Improvement

3 Ways to Overcome Your HATRED of Administrative Tasks

Mael is concerned.  He doesn’t want to be the latest victim of the Peter Principle:  the phenomenon where people are promoted to their own level of incompetence. An outgoing, gregarious personality, Mael is one of the most popular (and in-demand) personal trainers at a local gym. The owner has just promoted Mael.  He’s now the Head … Read more

Can You Really Hold Others Accountable?

This past Tuesday, I was on a conference call with Mindy, an HR Director for a financial services company.  I asked her what her company’s biggest leadership issues are.  Mindy said, “Our leaders don’t hold their people accountable.”Mindy’s company is not alone. Accountability is an issue for many organizations.According to a survey conducted by AMA Enterprise, … Read more

The Painful Price to Pay for Constant Urgency

When you’re asked, “How’s your week going?”, is your gut response to say: Crazy Busy? If so, you’re not alone.Crazy Busy – constant urgency – has become the new normal.Only there’s one problem.  If everything is urgent, then nothing is urgent.There are things in life that demand urgency.  A heart attack. A house on fire. … Read more

The Hidden Cost That Busy-ness Puts on Business

Simon has a problem. Simon’s been in the insurance business for 25 years.  A senior leader at his company, he’s knowledgeable, caring, and well-liked by his direct reports and colleagues. Simon’s organization is rolling out their own corporate university, and they’re tapping their senior leaders to serve as faculty to teach various courses to their … Read more

The Biggest Mistake New Leaders Make

Sarah is the CEO of a Fortune 500 company. Last week, she flew across the country to spend an hour meeting with eighteen of her high potential leaders.  They were all gathered together at a week-long leadership development program together. In the world of a CEO like Sarah, that trip represents a significant investment.  Sarah … Read more

3 Reasons Leaders Should Never Fix Their People

Daniel leads a team of twenty research scientist/leaders.In preparing to work with the team at their annual leadership conference, I spoke to Joanne, one of Daniel’s direct reports.  Joanne brought me up to speed with the team, their group dynamics, and the work that they do. One of the things Joanne shared was: One thing you … Read more

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