Becky had a simple job to do. Becky, a senior leader at her company, was to meet Will, a much more junior employee. Becky and Will had never met before. Becky’s job? Engage Will in a thirty-minute conversation. But this was no ordinary chat. Becky was in the middle of a two-day leadership … Read more
Do you care what people think about you? Of course you do.We live in an age of easy access to information. This access gives your customers a multitude of choices as to where to get their needs met.What separates you from your competitor?It’s not the quality or cost of your product or service. It’s the … Read more
There’s a small part of your brain called the RAS: Reticular Activating System. The RAS is the gateway for nearly all sensory input entering the brain. The RAS works like a bouncer outside a nightclub. It decides what information to let in, what to keep out, and which information should be treated like a “VIP”. Excepting … Read more
This week’s article was published by the American Management Association. You can read the full article at this link. Please share it with your network.Thanks,Alain
If it were you, which would you most prefer? No choice Someone else’s choice for me My choice The answer is obvious: In general, we prefer to make our own choices.There’s a freedom that comes from making our own choices. This is the heart of empowerment:the ability to be directly involved in our work. This … Read more
Barbara was in a panic. This struck her colleagues as particularly strange, since she was the most experienced of the group. A Senior Vice President with twenty years experience, Barbara had worked in six different countries and was one of the most respected senior leaders in the company. What was causing Barbara so much stress? … Read more
Jane has been recently promoted to Senior Manager at a technology firm. When I met Jane, she told me her most pressing problem: I have some really smart people on my team. While that seems great, they’re really challenging to lead. What should I do? Leading highly intelligent people is a double-edged sword. The (obvious) … Read more
Happy to report this post was recently published by ATD (the Association for Talent Development).You can find the whole post on by clicking here.
This post was published this past week by the American Management Association. You can click on the link below to read it. Thanks! https://playbook.amanet.org/training-articles-leadership-nice-manager/
Decisions. We make them all day, every day. Decision making seems like it should be a relatively easy process. After all, we’ve got lots of practice at it. However, for leaders making decisions in organizational settings, there’s a whole new level of complexity that comes with the territory. It’s not as simple as right or … Read more
