Have you made a mistake at work? I’ve asked that question to numerous groups of leaders. Every hand in the room goes up. We all make mistakes. Yet why are they hard to admit? Because admitting them causes us pain. Psychologists call it cognitive dissonance: the stress caused from holding two ore more contradictory beliefs … Read more
Kent has resorted to complaining and alcohol. A senior IT leader for a global manufacturing company, Kent was asked to lead IT for an entire division two years ago. Given his fifteen years of service with the company, Kent felt it was an ideal next step on his professional journey. Then, eight months ago, Kathy, … Read more
I work with a lot of leaders who want to be better at managing conflict. Frankly, that’s not their real issue. What they really need to do is get better at dealing with the absence of conflict. Far more teams suffer from the disease of pseudo-harmony than overt disputes. Personal attacks are quite rare. If … Read more
Meetings. You probably spend lots of hours in bad ones. They drain time, morale and money. It’s not just you. A study by Bain & Company found that on average, senior executives spend more than two days a week in meetings. In the United States, over $25 million is wasted per day on useless meetings. that just aren’t … Read more
As a leader, you’re in the well-being business. Why? Because when people feel better (physically, emotionally, and mentally) they perform better. They’re also more motivated. Thus, it’s in your best interest to know which drivers influence well-being most. Unfortunately, the main go-to motivator in many organization is money. Now, there’s nothing wrong with money per … Read more
Leadership is a process of influencing others to willingly work towards a shared purpose. Part of that job is communicating what that purpose is. Too many leaders go about this the wrong way. Consider Fernando. A senior finance director for a large multinational based in Mexico City, Fernando has always been in leadership roles for more … Read more
Becky had a simple job to do. Becky, a senior leader at her company, was to meet Will, a much more junior employee. Becky and Will had never met before. Becky’s job? Engage Will in a thirty-minute conversation. But this was no ordinary chat. Becky was in the middle of a two-day leadership … Read more
Do you care what people think about you? Of course you do.We live in an age of easy access to information. This access gives your customers a multitude of choices as to where to get their needs met.What separates you from your competitor?It’s not the quality or cost of your product or service. It’s the … Read more
There’s a small part of your brain called the RAS: Reticular Activating System. The RAS is the gateway for nearly all sensory input entering the brain. The RAS works like a bouncer outside a nightclub. It decides what information to let in, what to keep out, and which information should be treated like a “VIP”. Excepting … Read more
This week’s article was published by the American Management Association. You can read the full article at this link. Please share it with your network.Thanks,Alain
