Performance Improvement

6 Threats Keeping You From Innovating

Innovation: Creating value by doing something better by doing it a new or different way. That “something better” could be many things: A new product A refined process An improved way to collaborate Innovation doesn’t have to mean a radical change -incremental tweaks are innovative, too.  Given this broad definition of innovation, everyone can be innovative. … Read more

Are You in the Top 3% With This Important Business Skill?

In the course of my consulting engagements, I work with hundreds of mid-level and senior leaders a month. Lately, I’ve asked asked many of them the same question: When you make an offer to be of support to a group of entry-level or junior-level employees, how many of them actually take you up on your offer … Read more

The Hidden Benefit of Disclosure

I’m not passive-aggressive…I’m just aggressive.  I recognize it’s a problem for the teams that I work with. This was the start of my first leadership coaching session with Renée. Still early in her career but wise beyond her years, Renée has a healthy dose of self-awareness.  She knows her own strengths and liabilities.  Intelligent and … Read more

The Secret to Help Teams Stop Avoiding Conflict

Wendy was in tears.  She was exhausted and completely demoralized.Always a straight- A student, Wendy was feeling the pangs of failure. On this new project team, she felt undervalued and overlooked. The team operated as though she were invisible. They’d discuss things and make decisions without her. As we continued our coaching session, Wendy confided in … Read more

The Secret Octane In George Washington’s Leadership Fuel

On April 18, 1783, George Washington announced the end of fighting between America and Great Britain. The freedom won in the American Revolution came at a high cost:  of the 200,000 Americans who served in the war, 25,000 died.  This staggering number represents about 1 percent of total American population at that time. Over the … Read more

Are You THIS Committed to Growing Your People?

In working with hundreds of organizations, a recurring theme is that greatleaders develop other leaders. On paper, that’s an easy concept to grasp: it’s pretty obvious. However, the challenge in the real world–the too much to do, not enough time to do it real world– is that developing other leaders gets pushed aside for other priorities.Important … Read more

A #1 Top Ranked Leader Shares His Secret To Success

What do the best leaders do that the rest of us don’t? I discovered the answer to that question for one top leader this past Tuesday. I was in the executive conference room at the headquarters of a large food-service company. With me, scattered around the gigantic table, were four of their 100 District Managers, … Read more

7 Hard Truths Why Saying NO Is So Tough

How’s your day going? Busy. Really busy.  Crazy busy.Shouldn’t this interchange be officially banned? After all, isn’t ‘busy’ what’s expected?  Isn’t busy–and its variants (full, jam-packed, maxed-out, loaded-up) the new normal? You’re busy. Wow. Join the club. According to research from the Society for Human Resource Management, 70% of employees work beyond scheduled time and on … Read more

What Google’s Quest For the Perfect Team Means For You

Connected.  Collaborative.  Creative.How well do these qualities describe the team you lead? In today’s workplace, no one gets far working on an island.  Effective teamwork is critical for success.Intuitively, you already know that.  When a team is ‘humming’, you feel it.  On the flip side, when a team is struggling, you feel it too.  You … Read more

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